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The director of the “Public Transport, Cleanliness, Ecology and Greening” Directorate Rositsa Koprivchina, the head of the “Public Transport” Department Boyana Deleva, the head of the “Urban Mobility” Unit Dobrin attended a working visit and exchange of experience at the “District Center 112” in the city of Burgas Vlaikov and experts from Stara Zagora Municipality.
At the meeting, the effective interaction and cooperation between “District Center 112” under the Directorate “National System 112” – Ministry of Internal Affairs in the city of Burgas and the Municipality of Stara Zagora was discussed. The service of alerts containing information about events and incidents. Strategies for “difficult” conversations and types of citizens were discussed. As well as prerequisites for the occurrence of administrative violations committed on the territory of Stara Zagora Municipality on the basis of the Cooperation Protocol.
“Extremely fruitful meeting from which we gained experience and good practices. We made an overview of the internal rules for quality control and evaluation of the results for the activities of the employees of the positions of operator and coordinator in the “District Center 112″ in the process of servicing the calls made to the Unified European Number /EEN/ 112,” commented Rositsa Koprivchina.
They also attended a presentation on the activities of the “112 District Center” at the “National 112 System” Directorate – Ministry of Internal Affairs and visited the center for video surveillance and traffic management at the Municipality of Burgas.
Tags: Experts Municipality Stara Zagora exchanged experience employees District Center city Burgas Stara Zagora News
